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The program
Skills acquired
Developing self-confidence as a skill.
Identify different communication styles.
Know your own communicator profile.
Learn when and how to be assertive with confidence.
Learn to become more resilient and know how to deal with difficult people/situations.
Learn to define your limits and know how to say “no” in a positive and effective way.
Work on your conflict resolution skills.
Improve your personal profile at work.
What's next?

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